Terms of Service

The terms “we”, “us” and “our” refer to Charles & Oliver Aspen. Charles & Oliver Aspen operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Charles & Oliver Aspen is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information.

You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information. You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

Our Products

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

Orders

When you place an order, you are making an offer to purchase. Charles & Oliver Aspen reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Charles & Oliver Aspen confirms acceptance.

We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Charles & Oliver Aspen may be unable to accommodate cancellation requests after an order is accepted.

In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Prices and Billing

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.

We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores.

Shipping and Delivery

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

Intellectual Property

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Charles & Oliver Aspen, its affiliates or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of Charles & Oliver Aspen, Shopify or any third party.

All rights not expressly granted herein are reserved by Charles & Oliver Aspen.

Optional Tools

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement.

Any use by you of optional third-party tools is entirely at your own risk and discretion.

Third-Party Links

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality.

We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access.

We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites.

Please review the third party’s policies and practices before engaging in any transaction.

Relationship with Shopify

Charles & Oliver Aspen is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Charles & Oliver Aspen.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Charles & Oliver Aspen, including any injury, damage, or loss resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Charles & Oliver Aspen.

Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify’s Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

Information you submit to the Services may be transmitted to and shared with Shopify as well as third parties that may be located in other countries in order to provide services to you.

Please review our Privacy Policy for more details.

Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use.

You represent and warrant that you own or have all necessary rights to the Feedback you submit and that your Feedback complies with these Terms.

You are solely responsible for any Feedback you make and its accuracy.

Errors, Inaccuracies and Omissions

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability.

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

Prohibited Uses

You may access and use the Services for lawful purposes only.

You may not use the Services to violate applicable laws or regulations, infringe intellectual property rights, harass or harm others, transmit false or misleading information, distribute spam or malicious software, impersonate another person or entity, scrape or collect personal information without authorization, or interfere with the security or operation of the Services.

We reserve the right to suspend, disable or terminate your account if we determine that you have violated these Terms.

Termination

We may terminate this agreement or your access to the Services, or any part thereof, in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

Provisions that by their nature should survive termination will continue to apply following termination.

Disclaimer of Warranties

The information presented on or through the Services is made available for general information purposes.

Except as expressly stated by Charles & Oliver Aspen, the Services and all products offered through the Services are provided “as is” and “as available” without representations, warranties or conditions of any kind, either express or implied, to the fullest extent permitted by applicable law.

We do not guarantee, represent or warrant that your use of the Services will be uninterrupted, timely, secure or error-free.

Limitation of Liability

To the fullest extent permitted by law, Charles & Oliver Aspen, our partners, directors, officers, employees, affiliates, agents, contractors, service providers or licensors, or those of Shopify and its affiliates, shall not be liable for any direct, indirect, incidental, punitive, special or consequential damages arising from your use of the Services or products purchased through the Services, except where such liability cannot legally be excluded.

Indemnification

You agree to indemnify, defend and hold harmless Charles & Oliver Aspen, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from losses, damages, liabilities or claims arising out of your breach of these Terms, violation of applicable law or rights of a third party, or your access to and use of the Services.

Severability

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.

Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms of Service and any policies or operating rules posted by us constitute the entire agreement and understanding between you and us regarding your use of the Services.

Assignment

You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent.

We may transfer, assign or delegate these Terms and our rights and obligations as permitted by applicable law.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction where Charles & Oliver Aspen is headquartered.

Any disputes shall be brought before the courts of that jurisdiction, subject to applicable consumer protection laws.

Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Changes to Terms of Service

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes. Where required by applicable law, we will notify you of material changes.

Your continued use of or access to the Services following the effective date of any changes constitutes acceptance of those changes.

Contact Information

The source document currently contains the following business details, which should be updated if Charles & Oliver Aspen uses different legal/contact information: Pasted markdown

Store name: Charles & Oliver Aspen
Company name: AL ECOM
Company address: Moorstraat 12, 5213 XL ’s-Hertogenbosch, Noord-Brabant, Nederland
Warehouse address: Moorstraat 12, 5213 XL ’s-Hertogenbosch, Noord-Brabant, Nederland (not a return address)
Company number: 42033039
Phone: +1 3074492618
Support hours: Monday – Friday, 9:00 AM – 5:00 PM
Response time: We aim to respond to inquiries within 24 hours.